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Responsible Gaming

At hbbajee Responsible Gaming — Keep it fun, not harmful

Hbbajee believes gaming is entertainment, not a livelihood. Our responsible gaming tools and support are here to ensure your experience stays safe and enjoyable at all times.

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Our Commitment

How We Support Safe Gaming

At hbbajee, the wellbeing and enjoyment of every user is our top priority. All of the tools below are available completely free of charge.

Set a Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Once activated, it takes effect immediately.
Session Timer
Decide how long you'll play before you start. Once the time is up, hbbajee will automatically send you an alert.
Cooling-Off Period
Take a break from gaming for anywhere between 24 hours and 30 days. During this period, betting will be disabled on your account.
Self-Exclusion
Activate self-exclusion for a long-term break ranging from 3 months to 5 years. A permanent option is also available.
Loss Limit
If your losses exceed a set amount, your account will automatically suspend betting.
Support & Counselling
Our trained support team is always ready to help with any issue, in complete confidence.
Safety Tools

Stay in control

You can activate hbbajee's responsible gaming tools at any time from your account settings.

Deposit Limit

Set a daily maximum deposit limit. For example: no more than ৳500 deposited per day. Lowering the limit takes effect immediately; increasing it takes effect after 24 hours.

Reality Check

A pop-up will appear every 30, 60, or 90 minutes with a summary of how long you've been playing and how much you've won or lost.

Promotion Opt-Out

Opt out of bonus and promotional emails. Removing temptations makes responsible gaming much easier.

Account Lock

Lock your account instantly in an emergency. Contact us via live chat or email and it will be actioned within minutes.

Gaming History Report

Download a detailed report of your betting activity and spending at any time. Use it to analyse your own habits.

Night Mode Restriction

Automatically restrict betting between 11 PM and 6 AM. Maintain a healthy sleep routine.

Check Yourself

Are your gaming habits healthy?

Ask yourself the questions below. Answering honestly will help you understand where your gaming habits currently stand.

Responsible Gaming Checklist

1 Are you spending money your household depends on, beyond what you can afford?
2 Are you playing repeatedly to chase losses, only to lose even more?
3 Are you hiding your gaming habits from family or friends?
4 Does betting feel more important to you than work, family, or relationships?
5 Do you feel restless, irritable, or low when you're not gaming?
6 Have you tried to stop playing but keep failing?

If you answered "yes" to any of the above, please At the Help Centre Reach out. Asking for help isn't a sign of weakness — it's the right call.

Risk Level

Common Warning Signs

As part of responsible gaming, hbbajee monitors these signals on a regular basis.

Daily PlaytimeUnder 3 hours = Safe
Sticking to Your Monthly BudgetAlways = Ideal
Taking a break after a lossAlways = Healthy
Spending Time with FamilyMore Than Betting
Playing for Entertainment Healthy
Making decisions driven by emotion Caution Advised
Taking Regular Breaks Healthy
Chasing Losses Caution Advised
How to Get Started

Set your limits in just a few steps

Using hbbajee's responsible gaming tools is quick and straightforward.

1
Log In
Log in to your hbbajee account and click the profile icon in the top right corner.
2
Open Settings
Select the "Responsible Gaming" option from the settings menu.
3
Choose a Tool
Choose from Deposit Limits, Cooling-Off periods, Self-Exclusion, or any other tool that suits your needs.
4
Confirm
Enter the amount or duration and click the "Confirm" button. Reducing a limit takes effect immediately.

What is responsible gaming and why does it matter?

Responsible gaming means enjoying gaming and betting as a controlled form of entertainment — where you set a budget in advance, manage your time, and never use money your household depends on. At hbbajee, responsible gaming isn't just a rule — it's our philosophy.

Millions of people in Bangladesh bet on cricket or football for entertainment. But it's easy to lose control — driven by emotion or the urge to win back losses. hbbajee's responsible gaming tools are there to protect you exactly when it matters.

Research shows that players who set limits in advance are able to keep betting enjoyable over the long term. That's exactly why hbbajee has built safety tools directly into the platform — no need to go anywhere else.

Please note: Betting should never be a source of income — it's a form of entertainment. Only wager what you can afford to lose without it affecting your household.

Protecting Family & Loved Ones

A key part of responsible gaming is your duty to family. hbbajee's parental control features allow you to keep family members — especially minors — away from the platform.

Our Child Protection Measures

  • Age verification is mandatory when registering at hbbajee — accounts cannot be created by anyone under 18.
  • Age is verified during the KYC process using your National ID or Birth Registration number.
  • If a minor is found to have accessed an account in any way, the account is immediately closed and all funds are returned.
  • Parents are advised to use a PIN or password on shared family devices.

Help for Family Members

If you believe a family member is struggling with gaming addiction, please At the Help Centre Get in touch. We also accept account closure requests on behalf of family members — handled with complete confidentiality.

Tips for Healthy Gaming Habits

To keep gaming enjoyable in the long run, hbbajee's expert team shares a few simple but effective tips:

  • Set Your Budget Upfront: Set a monthly entertainment budget in advance and keep betting within that limit.
  • Set a time limit for your sessions: Limit your daily play to 1–2 hours maximum. Use a session timer to keep track.
  • Keep your emotions in check: After a big loss or win, take a 30-minute break before placing another large bet.
  • Keep a Record: Keep track of your wins and losses. Review and analyse them at the end of each month.
  • Think of it as entertainment: Think of betting as entertainment spending — like a movie ticket — with no expectation of getting the money back.
  • Keep Other Entertainment Options: Reading, exercise, spending time with family — keep these going alongside betting.
hbbajee's advice: Before you play, ask yourself — "Am I playing for fun, or to chase back money I've lost?" If it's the latter, stop for the day.

Help & Resources

If you feel that gaming is having a negative impact on your life, don't try to handle it alone — reach out for help. Beyond hbbajee's own support team, there are several resources that can assist you.

Hbbajee Support Channels

  • Live Chat: Click the chat button at the bottom right of the site. Average response time is just 3 minutes.
  • Email: support@hbbajee.ws — Response within 24 hours.
  • Help Center: hbbajee.ws/help-center — Detailed guide & FAQ.

Things to Keep in Mind

Asking for help is nothing to be ashamed of. The hbbajee support team will listen to your concerns with complete confidentiality and help you take the right steps. We're not here to judge — we're here to stand by you.

Please note: Responsible gaming at hbbajee isn't just a policy — it's a genuine commitment to every one of our users. Whenever you need support, we'll be there.
Core Policy
Bet for entertainment only
Never exceed your budget
Strictly Prohibited for Under-18s
Don't chase your losses
Take Regular Breaks
Seek Help When You Need It
Need urgent help?

Our Responsible Gaming team is available 24/7 to support you.

Get Help Now
FAQ

Frequently Asked Questions About Responsible Gaming

Here are answers to the most frequently asked questions from hbbajee users.

Yes. Lowering your deposit limit takes effect immediately. However, requests to increase your limit only take effect after 24 hours — this delay is intentional, to prevent impulsive limit increases.

Yes, completely safe. Self-exclusion only disables betting and gaming features — your balance remains intact. Withdrawals can be made once the exclusion period ends or upon a special request.

Cooling Off is a short-term break (24 hours to 30 days) during which betting is temporarily suspended. Self-Exclusion is long-term (3 months to 5 years, or permanent) and cannot be reversed mid-period — you will not be able to resume betting until the set duration has ended.

Yes. If a family member is concerned, they can contact our At the Help Centre reach out to us. We will assess the situation and take the necessary steps. All communications are strictly confidential.

When Reality Check is enabled, a pop-up will appear at set intervals showing how long you've been playing along with a summary of your total bets, wins, and losses. You can use this information to decide whether to continue or take a break.

Yes, completely free. All of hbbajee's responsible gaming tools, support services, and counselling resources are available at no cost to any registered user.
Safe Gaming

Play responsibly, Enjoy the fun

At hbbajee, you stay in full control. Register today and enjoy a safer experience with our responsible gaming tools.

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