Important: By using the hbbajee platform, you agree to this Privacy Policy. Please read the full policy carefully.
1Introduction
Hbbajee ("we", "our") takes your privacy seriously. This Privacy Policy explains what personal information we collect when you use the hbbajee.ws website or mobile app, how it is used, how long it is stored, and what your rights are.
Hbbajee is a trusted online gaming and betting platform for users in Bangladesh. We believe transparency is the foundation of trust, which is why this policy is written in plain, straightforward language — free of complex legal jargon.
This Privacy Policy is prepared in accordance with international data protection standards and is regularly reviewed and updated. Our goal is to ensure your personal data remains fully secure whenever you use hbbajee.
This Privacy Policy applies solely to hbbajee.ws and its affiliated services. Third-party payment gateways and social media platforms operate under their own privacy policies.
2Data Collection
Hbbajee collects your information in several ways. Below is a detailed breakdown of what is collected and how.
2.1 Information You Provide Directly
Information you provide when registering or managing your account:
- Full name, date of birth, and gender.
- Mobile number and email address.
- Residential address & district.
- National ID or birth registration number (for KYC verification).
- Payment method details (bKash/Nagad number, bank account information).
- Messages submitted via support tickets or live chat.
2.2 Automatically Collected Information
We automatically collect the following information while you use the platform:
| Data Type |
Purpose |
Retention Period |
| IP Address & Device Information |
Security Verification & Fraud Prevention |
12 Months |
| Browser Type & Version |
Platform Optimization |
6 Months |
| Login Times & Session Data |
Account Security |
90 Days |
| Betting History & Game Logs |
Dispute Resolution & Legal Compliance |
5 Years |
| Payment Transaction Information |
Financial Records & Auditing |
7 Years |
| Cookies & Tracking Pixels |
User Experience Improvement |
30 days–2 years |
2.3 Information Received from Third Parties
In certain cases, we may receive information from the following sources:
- Transaction verification information from payment providers.
- KYC-related information from identity verification services.
- Risk assessments from fraud detection partners.
- Information shared in response to valid requests from law enforcement authorities.
3Data Usage
Hbbajee uses the information it collects strictly for legitimate purposes. We never use your data unnecessarily or without your consent.
3.1 Service Operations
- Account creation, verification, and management.
- Providing betting and gaming services.
- Processing deposit and withdrawal transactions.
- Managing bonuses and promotions.
- Providing customer support.
3.2 Security & Legal Compliance
- Prevention of fraud, money laundering, and other illegal activities.
- Compliance with international KYC and AML regulations.
- Implementing responsible gaming guidelines.
- Retaining evidence for dispute resolution.
3.3 Service Improvement
- Analyzing and improving the user experience.
- New game and feature development.
- Resolving technical issues on the platform.
- Creating personalized offers and promotions (only with your consent).
Our Commitment: hbbajee does not sell your data to advertisers or send any marketing communications without your consent.
4Data Sharing
Hbbajee does not sell your personal information to any third party. However, limited data sharing with certain trusted partners may be necessary to operate our services.
4.1 Service Providers
Necessary information may be shared with our trusted service providers who work on our behalf:
- Payment Processors: bKash, Nagad, Rocket & banking partners — for transaction processing only.
- Identity Verification Services: To complete the KYC process.
- Cloud Services: For secure data storage.
- Analytics Tools: To understand overall usage patterns (non-personally identifiable).
4.2 Legal Obligations
We may disclose information due to legal obligations in the following cases:
- When required by a valid court order or government investigation.
- Upon request from a regulatory authority in connection with anti-money laundering.
- Routine audits by the gaming licensing authority.
All third-party partners are contractually bound to comply with hbbajee's privacy standards and may not use your data for any other purpose.
5Cookie Policy
Hbbajee uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
5.1 Types of Cookies
| Cookie Type |
Purpose |
Duration |
Can be turned off? |
| Essential Cookies |
Login sessions, security tokens |
At end of session |
No (Required) |
| Preference Cookies |
Language, theme & user preferences |
1 Year |
Yes |
| Analytics Cookies |
Traffic & Usage Statistics |
90 Days |
Yes |
| Marketing Cookies |
Personalized Offers (with consent) |
30 days |
Yes |
5.2 Cookie Controls
You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.
6Data Security
Hbbajee follows the highest industry security standards to protect your data. Our security measures operate across multiple layers.
6.1 Technical Security
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- AES-256 Storage Encryption: All stored sensitive information is encrypted.
- Firewall & DDoS Protection: Advanced technology to protect against external attacks.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Regular Security Audits: Regular audits conducted by third-party experts.
6.2 Organizational Security
- Only authorized personnel have access to personal data.
- All staff are bound by confidentiality agreements.
- Regular staff training on data protection.
- A rapid response plan in the event of a data breach.
In the event of a data breach: In the event of a security breach that may affect your data, we will notify you within 72 hours and take all necessary steps.
7Your Rights
Regarding your personal information at hbbajee, you have the following rights:
Right to Access
You can find out exactly what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain conditions.
Restrict Processing
Request to restrict data processing under certain circumstances.
Data Portability
Request a copy of your information in a structured format.
Right to Object
Object to the use of your data for marketing or profiling purposes.
7.1 How to Exercise Your Rights
To exercise any of the rights above Help Centercontact us at or privacy@hbbajee.ws
Email us. We will respond to your request within 30 days. You may be asked to provide certain information to verify your identity.
8Data Retention
Hbbajee only retains your data for as long as necessary. Retention periods vary depending on the type of data.
8.1 Retention Policy
- Account Information: For the duration of account activity and 5 years after closure.
- Transaction Records: Up to 7 years where legally required.
- KYC Documents: 5 years after account closure.
- Communication Records: 1 year after support ends.
- Marketing Preferences: Until consent is withdrawn.
8.2 Data Deletion
Once the retention period expires, or upon your request (where legally permitted), we securely delete or anonymize your data. Certain information may be required by law to be retained.
Even after your account is closed, we are legally required to retain certain data in accordance with anti-money laundering laws and gaming regulations.
9Child Protection
Hbbajee strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal data from minors.
- Age verification is mandatory at the time of registration.
- Age is verified through the KYC process.
- If a minor's data is identified, the account will be immediately closed and all data erased.
- Parents are advised to use parental control software.
If you believe a minor is using our platform, please Help Center Notify us immediately.
10International Data Transfers
Hbbajee primarily serves users based in Bangladesh. However, in some cases your data may be processed on international servers.
10.1 Transfer Safeguards
- All international transfers are made through encrypted channels.
- Recipient countries follow adequate data protection standards.
- All international partners are contractually bound to comply with our privacy standards.
10.2 Data Localization
We prioritize storing your data locally wherever possible. International transfers are only carried out when necessary to maintain service quality.
11Policy Updates
Hbbajee may update this Privacy Policy as needed. When changes are made:
- A new version will be published on the website and the "Last Updated" date will change.
- For significant changes, a notification will be sent to your registered email address.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- For major changes, 30 days' notice will be given before they take effect.
We recommend visiting this page regularly to stay up to date with our latest Privacy Policy.
12Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Our Response Time: We typically respond to privacy-related requests within 3 business days. For urgent matters, reach us via live chat — average response time is just 3 minutes.